Google Pixel  6 Â: a bug can make the fingerprint sensor unusable

Google Pixel  6 Â: a bug can make the fingerprint sensor unusable

On some models, the Pixel 6 fingerprint sensor would stop working after the battery had fallen flat. Only a return to factory parameters would restore functionality.

The fingerprint sensor of the Pixel 6 Pro. / / source: Frandroid-Brandon Lopes

Definitely, the fingerprint sensor on Pixel 6 keeps making people talk about him. Recently, Google explained why the sensor of its flagship at a very attractive price could sometimes be capricious. Here we learn from the Android Police website that the sensor can simply stop working after the phone is completely unloaded. The Pixel 6 Pro does not seem to be spared by the worry.

Stuck with pin code

A Reddit thread gathers the many user complaints around a detailed first testimony:

Google Pixel 6 : un bug peut rendre le capteur d’empreinte inutilisable

The user in question, TechAudience2888, explains that he then noticed that his print was no longer recorded in his phone. He then tried to re-record his print, but each time his phone told him that the operation had not worked.

A reset for the only solution

Under his message, many users report a similar experience. "I have the same problem, the battery is dead and I restarted, but I Don't have fingerprints and I can't re-register them," says one Internet user.

"Hello, exactly the same problem here after the phone ran out of battery yesterday. I had a discussion with French support, but all they said was "I'm sorry, but you have to reset your phone." "it would seem that a return to factory settings will solve the problem for most users, which seems to indicate that it is not a hardware problem, but rather a software problem. However, this solution is, to say the least, very restrictive.

Some users do not hesitate to point out the last security update, which took place at the beginning of November, but nothing is less certain. One thing is certain, if you have the opportunity, do not let the battery of your pixel 6 fall flat for the moment.


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